If I am not able to undertake an assignment personally, the services of another suitably qualified person (Blue Badge Guide or Chauffeur, or a combination of the two, depending on requirements) will be offered. In such cases every effort will be made to remain within the published tariff. If suppliers' fees do not allow this, you will be advised at the outset.
Change of Availability
If my availability changes, which results in my not being able to undertake a booked assignment personally, a suitable replacement will be provided as above. Adequate notice will be given to the client and there will be no increase in the price agreed. If the client prefers to cancel the booking, a full refund will be made.
Although drivers of private hire vehicles are not yet governed by a European Working Time Directive, adequate breaks for rest and refreshment are essential for the continued safety and comfort of passengers.
Passengers are not allowed to smoke in the car. The law prohibits smoking in a Private Hire vehicle.
Luggage space in the Renault Grand Espace is ample for up to four passengers but it does reduce when more people are carried. Over-sized cases use the space inefficiently and therefore are not recommended. No responsibility is taken for luggage that cannot be accommodated..
I assume no liability for any injury, damage, loss, accident, delay or irregularity however caused, and I am not responsible for any resulting additional expenses incurred. Baggage and all personal effects are carried entirely at the owner's risk.